Advice

Loyalty shock: Customer behavior after COVID

Businesses need to understand how customers will behave after the population receives its COVID-19 vaccinations. Even after the memory of the pandemic fades, the effects on consumer behavior may persist. Understanding habit formation, process and technology adoption and behavioral economics…

Are you down with PPP?

If your first Paycheck Protection Program loan wasn’t enough, you have the opportunity to receive another. If you missed out entirely, you have another chance to get what is now an enhanced PPP loan (or PPP2). The PPP borrower application…

Never pay taxes again

Do you want to cash in on your company’s value but maintain control while still getting paid? Do you want to never pay taxes ever again? Consider an employee stock ownership plan. An ESOP is an employee benefit plan that…

Creating a Successful Business Succession Plan

A good succession plan creates a blueprint for ownership transfer as you exit your business. It helps you prepare for your retirement, ensuring you have the income you need. And setting a well-conceived plan into motion protects the people around…

Improve business value with the 4C’s

The coronavirus pandemic has triggered questions from business owners about how they can minimize the decline in company value and reignite sales and earnings. It is crucial first to understand how business value is determined. One way to determine your…

Growth potential

Potential acquirers use 10,001 Hours to perform valuations of their targets.  More often than you might expect, the sellers are not always that sophisticated – many sellers technically own the business, but it’s really not much more than a glorified…

The Five Ds

Half of of exits aren’t from a sale, but from death, disability, distress, divorce, or partner disagreement the 5 D’s. There are a lot of benefits to preparing your business in case you just can’t show up one day. You…

The “Amazonification” of America

Dalton, Mass. – For June 2017’s inaugural edition of the Berkshire Business Confidence Index newsletter,  area business owners told me they were feeling pricing pressure from national competitors. Owners also confided that they were simultaneously contending with cost increases in…