A stressed employee takes a pause in the warehouse

Kill a stupid rule

Life is complicated. Work doesn’t have to be. Let’s simplify it. The benefits of simplification are higher profits, employee retention and customer satisfaction. According to the World’s Simplest Brands report (ninth edition), 57 percent of customers are inclined to pay…

‘The Great Rethink’

If you’re like most of the local business owners I talk to, it’s been a challenge to staff your company. Given what’s happening across the nation, it’s no surprise that our community has been, and remains, affected by the labor…

How to handle an unsolicited offer

You could be running your business for years with no thought of selling your business, and then you get a call out of the blue from someone who wants to buy your company. If the call interests you, you’ll want…

Big, hairy, audacious goals

“A goal should scare you a little and excite you a lot.” — Joe Vitale *** “I have no idea where to start,” said Greg, the owner of an aeronautics safety company in western New York. “I know that I…