
The customer isn’t always right
I fired two clients, and maybe you should, too. Given the length of this column, I had to choose between the opportunity to tell you how to break up with a customer or giving you “permission” to do so. I…
I fired two clients, and maybe you should, too. Given the length of this column, I had to choose between the opportunity to tell you how to break up with a customer or giving you “permission” to do so. I…