A stressed employee takes a pause in the warehouse

Kill a stupid rule

Life is complicated. Work doesn’t have to be. Let’s simplify it. The benefits of simplification are higher profits, employee retention and customer satisfaction. According to the World’s Simplest Brands report (ninth edition), 57 percent of customers are inclined to pay…

Family business power struggle

As one generation of management approaches its end, the life of the family business is jeopardized. According to the Exit Planning Institute, only about 30 percent of family businesses transition to the second generation. Twelve percent make it to the…

Monopoly control

The term “monopoly” here is hyperbole. Monopolies have not been allowed in the US since the signing of the Sherman Antitrust Act in 1890. But you do want to defend and grow your business by having an “economic moat”.  An…