“Desk bombing” describes the act of walking up to your co-worker’s desk (or even popping your head into their offi...
Normalize talking about burnout with employees
Recently I wrote a column about quiet quitting, the phenomenon of doing the bare minimum in the workplace. At its core,...
Quiet quitting can kill your business — but only if you allow it
I am just going to say it — proponents of “quiet quitting” are brats. I should acknowledge that there isn’t an ...
Give your employees inflation relief before they find it somewhere else
Costs for small businesses are through the roof. The employees are feeling it, too. You need to find a way to protect yo...
The customer isn’t always right
I fired two clients, and maybe you should, too. Given the length of this column, I had to choose between the opportunity...
Keep your employees through the Great Resignation
The labor shortage is one of the three most significant challenges to businesses today. One way to attract new workers i...
‘Anti-work’ revolution
Businesses are finding it challenging to find qualified labor to satisfy returning customers. According to the U.S. Bure...
Mind Your Business: Are your employees optimistic?
“Culture eats strategy for breakfast” is one of my favorite business quotes (thank you, Peter Drucker). It means tha...