“Our customer service,” replied David. David owns a financial services company near Pittsfield. David struggles to attract new clients; I had asked him what differentiates his business from local and national competition. David’s company focused almost exclusively on investment management.…
Business owners share a common goal — we’re looking for freedom. We want the ability to call our own shots. We want to be able to work when we want and on the projects we choose. That is not possible…
There aren’t many opportunities for people to receive tax-free income. But, if you’re a business owner, you can rent out your primary address, a secondary home, or even your boat and get a tax deduction, plus tax-free income. Augusta, Ga.,…
“Anyone may so arrange his affairs that his taxes shall be as low as possible; he is not bound to choose that pattern which will best pay the Treasury; there is not even a patriotic duty to increase one’s taxes.”…
When the owner is the rainmaker, accounting for 76 to 100 percent of sales, the business will lose out to its competition. John Warrillow, the founder of The Value Builder System, maintains that business owners don’t do enough to make…
How’s your workload these days? If the pandemic has forced you back into the weeds of your business, you’re not alone. Many owners are again doing tasks they haven’t done in years because they have had to lay off front-line…
Businesses need to understand how customers will behave after the population receives its COVID-19 vaccinations. Even after the memory of the pandemic fades, the effects on consumer behavior may persist. Understanding habit formation, process and technology adoption and behavioral economics…
Finally, 2020 is in the books. Good riddance. If your goal is to build a more valuable company in 2021, here are some New Year’s resolutions to consider: Stop chasing revenue. A bigger company is not necessarily a more valuable…
A good succession plan creates a blueprint for ownership transfer as you exit your business. It helps you prepare for your retirement, ensuring you have the income you need. And setting a well-conceived plan into motion protects the people around…