A well-managed business should not be overly reliant on any one person, including the owner. Often, the business owner t...
Protect your business from a recession: 12 steps for small business owners
Small businesses are uniquely at risk from recessions. According to J.P. Morgan, the average small business holds 27 day...
Reducing expenses in a recession. Do you cut advertising or lay off workers?
The United States’ gross domestic product (GDP) was negative for two straight quarters. Many people would call that a ...
‘My customers love me,’ and other lies business owners tell themselves
“Our customer service,” replied David. David owns a financial services company near Pittsfield. David struggles to a...
Mind Your Business: Are your employees optimistic?
“Culture eats strategy for breakfast” is one of my favorite business quotes (thank you, Peter Drucker). It means tha...
Freezing and strategic planning
Business owners talk to each other. Especially business owners who are going through the same challenges – like sell...