“Our customer service,” replied David. David owns a financial services company near Pittsfield. David struggles to attract new clients; I had asked him what differentiates his business from local and national competition. David’s company focused almost exclusively on investment management.…
“Culture eats strategy for breakfast” is one of my favorite business quotes (thank you, Peter Drucker). It means that If your employees aren’t earnest about your vision, they won’t be ardent about your strategic plan. Consequently, your company will flounder.…
Business owners talk to each other. Especially business owners who are going through the same challenges – like selling to retire. They know that if they don’t have a plan for their money, then someone else does. So why don’t…