The good news is that your input costs might be going down enough to offset some of your rising labor costs. The bad new...
‘The Great Rethink’
If you’re like most of the local business owners I talk to, it’s been a challenge to staff your company. Given what�...
How to handle an unsolicited offer
You could be running your business for years with no thought of selling your business, and then you get a call out of th...
‘My customers love me,’ and other lies business owners tell themselves
“Our customer service,” replied David. David owns a financial services company near Pittsfield. David struggles to a...
Big, hairy, audacious goals
“A goal should scare you a little and excite you a lot.” — Joe Vitale *** “I have no idea where to start,” sai...
Why family business successions fail
The HBO series “Succession” follows the Roy family as the children of the Waystar Royco founder, Logan Roy, battle f...
Run your business like you’re about to be abducted by aliens
How well does your company run when you don’t show up for work? The answer to this question has a significant impact o...
Can’t hire salespeople? Do this instead.
Is the labor shortage making it challenging to add to your sales team? Build a successful marketing system. In addition ...
Keep your employees through the Great Resignation
The labor shortage is one of the three most significant challenges to businesses today. One way to attract new workers i...
Planning for higher taxes
They say nothing is certain in life but death and taxes. It feels like one other certainty is that taxes are going to in...
Break free of the owner’s trap
Business owners share a common goal — we’re looking for freedom. We want the ability to call our own shots. We want ...
Your company’s best investments
Regardless of size, the top operational and human resources priorities for companies in 2021 are attracting a competitiv...